Privacy Policy

At Hectos, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Shopify store (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

When you interact with our Site, we may collect the following personal information:

Contact Details: Name, email address, phone number, billing/shipping address.
Payment Information: Credit card details, PayPal or other payment methods (processed securely through Shopify and not stored by us).
Order Information: Product details, purchase history, and preferences.
Account Information: Login credentials if you create an account on our Site.

B. Non-Personal Information

We may collect non-identifiable information, including:

Browser type, IP address, time zone, and device information.
Details of how you interact with the Site, including pages viewed and time spent.

C. Cookies

We use cookies to enhance your experience on our Site, such as saving your cart or preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders.
To communicate with you about orders, promotions, or updates.
To personalize your shopping experience.
To improve the Site’s functionality and performance.
To comply with legal obligations and prevent fraudulent transactions.

3. Sharing Your Information

We share your personal information only with trusted third parties:

Shopify: For payment processing and store hosting.
Shipping Providers: To deliver your orders.
Marketing Partners: To send promotional emails (if you have opted in).
Legal Authorities: If required by law or to protect our rights.

We do not sell or rent your personal information to any third parties.

4. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Policy, unless otherwise required by law. You may request deletion of your information by contacting us.

5. Security

We implement industry-standard security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

Access your personal information.
Correct or update inaccurate information.
Request deletion of your personal data.
Opt-out of marketing communications.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

8. Children’s Privacy

Our Site is not intended for individuals under 16. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the "Effective Date" will be revised accordingly

This Privacy Policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act